Act on Specified Commercial Transactions Law
| distributor | Kopek Japan Corporation. |
| Room rental |
Postal code 150-0044 21-3-1F Maruyama-cho, Shibuya-ku, Tokyo Business hours Weekdays 10:00-17:00 |
| Telephone number | 03-3477-0122 |
| Please contact us from the contact page. | |
| Manager of operations | Yaushi Sato |
| Fees other than product price |
Free shipping within Japan for orders over 5,000 yen excluding tax. If the amount is less than 5,000 yen, an additional shipping fee of 660 yen will be charged. Free overseas shipping for purchases over 15,000 yen. Please note that additional taxes such as customs duties may be begun when shipping overseas. Please bear the cost yourself. |
| product delivery | Usually within 2 business days from the date of order (in Japan). For overseas shipping, please contact us as shipping varies depending on the region. For some products, such as pre-order products, the expected delivery period is shown on the product details page. |
| Payment method |
We accept VISA, Mastercard, American Express, Apple Pay, Google Pay, and Shop Pay. |
| Defects/wrong deliveries/returns |
Please contact us immediately within one week after receiving the product. Please note that we cannot accept returns unless the product is defective. Please note that we are unable to accept returns or exchanges due to customer's convenience (size does not fit, different from image, etc.). |