FAQ

Here are some frequently asked questions.

 

Q: Which shipping company do you use for shipping?

A: We use Yamato Transport for shipping within Japan, and DHL for overseas shipping. Usually, we will ship within 2 business days (within Japan) from the date of order. For overseas shipping, please contact us separately as shipping varies depending on the region.

 

Q: How much does shipping cost? Are there any costs other than shipping?

A: Free shipping within Japan for orders over 5,000 yen excluding tax. If the amount is less than 5,000 yen, an additional shipping fee of 660 yen will be charged.

Free overseas shipping for purchases over 15,000 yen. Please note that additional taxes such as customs duties may be begun when shipping overseas. Please bear the cost yourself.

 

Q: What payment methods can I use?

A: You can use VISA, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay.