FAQ

Here are some frequently asked questions.

 

Q: Which shipping company do you use for shipping?

A: Yamato Transport will be used in Japan, and DHL will be used for shipping overseas.Usually, it will be shipped within 2 business days (in Japan) from the date of order.Please contact us as overseas will vary depending on the shipping area though it won't take long! 

 

Q: How much does the shipping cost?Are there any costs incurred other than shipping costs?

A: Free shipping within Japan for orders over 5000 yen plus tax.If it is less than 5000 yen, a shipping fee of 660 yen will be charged.

Free shipping overseas for purchases of 15,000 yen or more.In addition, taxes such as customs duties may be incurred separately when shipping overseas.Please bear it by yourself.

 

Q: What are the payment methods available?

A: You can use VISA, Mastercard, American Express, Apple Pay, Google Pay, Shop Pay.